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Implementation support
| Location: | Mississauga, Etobicoke, Toronto, Ontario, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 21st Jun 2007 |
| Closing Date: | 19th Jul 2007 |
| Posted By: | 3K Consulting |
| Details: | |
| Implementation support Position: Implementation support Location: Mississauga Salary: 55k Documentation of Implementation Methodology Revision of sign off procedures and Documentation of the implementation statement or the scope of the project. This will include definition of costing metrics iEstablishment of Reporting Definition of escalation procedures. Publication of new procedures for website and literature. Participate in the management of project implementations with assigned client accounts including; needs analysis, project plan development/updates, HW and SW configuration/programming, installation, testing, and training. Provide pre and post implementation support to both internal and external tasks, and escalate any requirements for additional support to company Lavie International Support, and Suppliers, as required. Effectively document and communicate Customer problems, bugs or enhancements needed for Timekeeper and all corresponding modules. Deliver outstanding service to Customers, in line with company goal of 93% support agreement renewal rates. Completed college/university in Computer Technology / Science related program and/or HR/Payroll experience. 2 years in the Time and Attendance industry; or 3+ years in HR and/or Payroll; or 4+ years IT industry. Experience with PCs, Windows98, XP, Windows NT, 2000, MS Office, networks, software applications and/or hardware configurations. Professional communication skills both verbal and written. Some Project Management skills and/or to have taken related courses Ability to multi task and prioritize tasks. Can work independently and is a self starter Willing to take on the responsibility of the life cycle of small implementations | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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