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SR. Field Technician

Location:Calgary, Alberta, Canada
Job Type:Permanent
Posted:27th Aug 2010
Closing Date:15th Sep 2010
Posted By:The Coffee Connection
Details:
SR. Field Technician

Sr. Field Technician will inspect, repair and perform periodic and preventive maintenance on Keurig, Flavia, Tassimo, Traditional Brewing, Grinding and Water Filtration systems. Maintain customer relationships in assigned territory through on-time service, professional representation, timely communication, descriptive and accurate paperwork and completing/resolving each service call in a timely manner.
The ideal candidate must have strong interpersonal skills, must have an outgoing and engaging personality and must be very customer focused; previous work experience on Keurig, Flavia, traditional and bulk(bean2cup) brewers is a requirement, as bonuses will be reflective of service call being completed correctly.
The Sr. Field Technician will also be responsible for training of our Jr. Field Technician(s) on the repair of equipment, audit the capabilities of the Jr. Technician(s) and monitor both their productivity and that of the Jr. Technician(s).
The Sr. Field Technician will also be proficient in learning new equipment as we continue to see innovation amongst equipment manufacturers.
A professional attitude is the key for this role; only a short list of candidates will be contacted.
 
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