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INSIDE SALES ACCOUNT MANAGER – BILINGUAL

Location:Toronto, Ontario, Canada
Job Type:Permanent
Posted:23rd Mar 2010
Closing Date:23rd Sep 2010
Posted By:HR Gulf
Details:
INSIDE SALES ACCOUNT MANAGER – BILINGUAL

Due to rapid growth we are seeking Inside Sales Account Managers for our North American logistics & technology organizations office located in Toronto.

DESCRIPTION
- Make outbound calls to potential and existing customers to sell products and services
- Identify and solicit new clients from industry events, leads from industry publications
- Willingness & aptitude to cold call and generate new business to close over the phone
- Handle inbound sales lead calls and portal requests and convert into sales
- Provide product Information to qualified prospects on request
- Conduct on-site and in-house demos and sales calls
- Required to use your judgment to qualify and/or reject new business
- Identify and develop incremental business opportunities and drive closures
- Assess clients needs and offer product and value added service recommendations
- Efficient processing of orders including the audit of documentation and banking information
- Document all prospect and customer contact in the CRM
- Management of existing accounts
- Handling customer concerns & complaints – both in-house & over the phone
- Liaison between customer and accounting
- Handling cancellation requests and retaining accounts
- Offer shadow training for other reps and new staff members
- Travel, attend and provide demos/presentations at truck shows and seminars
- Effectively adapt to new product initiatives and assist with benchmarking tactics/strategies

REQUIREMENTS
- 2-3 years of inside or outside sales experience
- Post secondary education
- Ability to speak FRENCH or SPANISH would be considered assets
- Experience in the transportation or logistics fields would be considered assets
 
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