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Operations Manager-Pharm

Location:Ottawa, Ontario, Canada
Job Type:Permanent
Posted:25th Feb 2010
Closing Date:25th Mar 2010
Posted By:Sure Jobs Network
Details:
Operations Manager-Pharm

Title: Operations Manager

Location: Ottawa, Ontario

Salary- $115-129,000 + Bonus

Benefits- Full Benefit Package Available

Objective : Efficiently manage Pharmacy operations including managing staff, budgets, and equipment to deliver effective pharmaceutical care, maximize
dispensary profitability, and productivity.

Duties:

Pharmacy Operations:

· Ensure staff present a professional image and provide friendly customer service to foster relationship building.
· Ensure prescriptions are processed using the triple check method and in accordance with professional and legal requirements.
· Ensure proper storage and security of pharmaceuticals.
· Ensure narcotics and controlled drugs are properly received and recorded.
· Minimize medication incidents according to company policies and procedures. In the event of any incident, ensure proper documentation and
follow-up.
· Maintain inventory to achieve projected inventory turns.
· Ensure staff participates in appropriate training programs and encourage them to share their learning with other team members.
· Ensure professional profiles for all patients are complete and receive an on-going maintenance in a timely manner.
· Ensure patient confidentiality and privacy are protected.

Administration:

· Ensure all staff members perform their job duties within satisfactory levels.
· Assist in setting performance goals for the operation.
· Provide on-going staff guidance and training/development.
· Ensure staff understand and adhere to company policies and, if necessary, take appropriate action for any violations.
· Conduct regular team staff meetings to improve performance.
· Conduct staff performance reviews in consultation with the Human

Resources Department.

· Ensure timely and accurate completion of billings and reporting.
· Review operations and performance indicators.
· Ensure maintenance of a proper work environment and office security.
· Maintain a good working relationship with other departments and members of the management team.

Inventory and Record Keeping:

· Maintain adequate inventory levels of all pharmaceuticals utilizing inventory control systems to guard against “out of stocks” or
“overstocks”.
· Work to maximize gross margins.
· Ensure pricing of pharmaceuticals.
· Monitor expired inventory and ensure proper handling of these items to minimize financial loss.
· Ensure invoices/packing slips are checked prior to forward

KNOWLEDGE AND SKILLS REQUIRED
Ontario Pharmacist license in good standing
Three years of retail, hospital, or long-term care pharmacy experience
Three years of management or supervisory experience.
Effective written and verbal communication skills
Excellent interpersonal and customer service skills
Excellent organizational and multi-tasking skills
Ability to delegate responsibility
Team player and Leadership skills
Bilingual skills are a definite asset
 
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