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Customer Service Associate
| Location: | Herongate Mall, Ottawa, Ontario, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 27th Mar 2008 |
| Closing Date: | 20th Apr 2008 |
| Posted By: | Convergys Customer Management Canada |
| Details: | |
| Customer Service Associate Title: Inbound customer service representative (Cable Support, Billing, Customer Service) Terms of Employment: Permanent, Full Time, Shift, Overtime, Weekend, Day, Night, Evening Salary: $10.00 Hourly, for 40 Hours per week, Other Benefits Location: Ottawa East, Ontario (20 vacancies) Skill Requirements: Education: Completion of high school Experience: 0 - 6 months Languages: Speak English, Read English, Write English Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Electronic scheduler, Database software, Internet browser Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Receive and log complaints, Access and process information, Maintain records and statistics Work Conditions and Physical Capabilities: Fast-paced environment, Repetitive tasks, Attention to detail Transportation/Travel Information: Public transportation is available Work Location Information: Urban area Essential Skills: Oral communication, Working with others, Problem solving, Critical thinking, Finding information, Computer use, Continuous learning Other: We provide employee benefits after three months, including paid sick days and a generous tuition reimbursement program. Employer: Convergys Customer Management Canada Business Profile: Our company is world-class in providing customer care, billing, and outsourced technical support solutions. Fortune 500 firms and major ISP's rely on our industry leading offerings and expertise. | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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