Bilingual Customer Service Representative

Location:	Georgetown, Halton, Ontario, Canada
Job Type:	Permanent
Posted:	29th Jan 2008
Closing Date:	26th Feb 2008
Posted By:	Caledon Card Services
Details:
Bilingual Customer Service Representative BILINGUAL CUSTOMER SERVICE REPRESENTATIVE Caledon Card Services is seeking a high-energy, professional, bilingual customer service representative. Previous experience in merchant services and/or the financial sector is preferred. The candidate will provide merchants with a pleasant and professional customer service experience as well as be responsible for the following: • Data entry; • Reconciliations; • Problem resolution; • Merchant setups; and • Ordering of merchant supplies SKILLS/QUALITIES • Customer oriented; • Bilingual (English, French); • Proactive problem resolution capability; • Proficient in Microsoft Word and Excel in addition to strong mathematical and analytical skills; • Pleasant telephone manner; • Able to work independently with minimal supervision; • Self motivated; • Able to handle stressful situations in a professional and friendly fashion; and • Must be personable and enjoy helping clients.

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