DATABASE ACCOUNT EXECUTIVE (Not-For-Profit Services), Database Management Company

Location:	Southwest, Toronto, Ontario, Canada
Job Type:	Permanent
Posted:	15th Dec 2007
Closing Date:	12th Jan 2008
Posted By:	BDM/The BDM Staffing Solution
Details:
DATABASE ACCOUNT EXECUTIVE (Not-For-Profit Services), Database Management Company THE COMPANY Medium size high-tech company offering a range of services with over 1500 clients across North America. The company provides a good working environment for its employees. THE OPPORTUNITY In this role you will be responsible for establishing and maintaining solid working relationships with new and existing clients by providing front-line contact and support. You will work closely with members of the Technology and Production teams to ensure flawless execution. You will act in the client’s best interest when interfacing with these internal departments and with all external suppliers to ensure successful project completion. To do this, you must… - Be the key day-to-day client contact on issues ranging from donation processing, banking and direct mail, web design and data management - Provide excellent customer service to clients - Manage donor-centric database projects, both traditional and web-based - Brief various departments on new projects and manage all details and deadlines - Participate in client presentations and meetings - Additional duties as required or requested COMPENSATION Compensation package that includes salary of up to $38K, group health and dental plans, equity sharing, profit sharing and continuing education program. QUALIFICATIONS/KEY REQUIREMENTS The ideal candidate will have a strong customer service focus and 2 to 4 years of experience in a not-for-profit development office, advertising agency, or direct mail/database management service bureau. You must be an enthusiastic, client-focused and service-oriented individual with experience in project management, planning and execution of donor-centric marketing programs. Additional qualifications and competencies required include: - Post-secondary education, preferably in business management or marketing - Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) - Preference given to candidates with experience working in the not-for-profit or packaged goods sectors - Ability to analyze data, then prepare and present findings to clients - Ability to thrive in a dynamic environment and be able to organize and prioritize tasks without guidance all the while ensuring client commitments are kept - Working knowledge in database management and web technology - Working knowledge of direct mail and fulfillment tools, tactics and technologies - Strong organizational and time management skills - Understand database marketing and how to make data actionable - Clear and concise written and verbal communications skills - Experience in the development of client relationships - Experience in project management and/or direct response production TO APPLY: Please submit your resume along with your salary/wage requirements via email. The company offering this opportunity has engaged the BDM Staffing Solution. If you do not receive a reply to your application via email or by phone within 24 hours, we invite you to follow up by calling us at 416-628-5952.

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