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General Manager - Toronto East

Location:Scarborough, Toronto, Ontario, Canada
Job Type:Permanent
Posted:3rd Jul 2008
Closing Date:2nd Oct 2008
Posted By:Versent Corporation ULC
Details:
General Manager - Toronto East

Laser Quest – Live Action Laser Tag at Its Best!
Laser Quest is in the business of fun, and that means for our Employees as well as our Customers. We believe in celebrating successes, and recognizing performance. Since 1989, Laser Quest has been putting smiles on the faces of players, both young and young at heart. Laser Quest is the world’s largest company in the laser tag industry, with 60 corporately owned and operated locations across North American, and over 125 worldwide. Laser Quest combines the classic games of tag and hide and seek with a high-tech twist. Players score points by tagging their opponents with a laser beam, in a large, multi-level arena, featuring specialty lighting, fog, and great music. We host birthdays, corporate groups, sports teams, schools, etc.

Position:
Laser Quest is in search of a General Manager

Location:
Toronto East, ON

Job Description:
Are you tired of working 60+ hours per week? Want a better quality of life? Then Laser Quest is the place for you! As General Manager you will be responsible for the operation, local marketing and results of a Laser Quest location. You are accountable for creating a high energy, positive working environment, and are committed to exceeding Customer expectations.

Job Responsibilities Include:
• Implement comprehensive local marketing programs and in-house promotions
• Cost Control
• Interview prospective employees using behavioural-based interviewing techniques
• Develop team members using established in-house training programs and materials
• Build team commitment to high standards of service, exceeding Customer expectations and leading by example to deliver the WOW
• Manage employee performance through motivation, performance appraisals and coaching
• Communicate and monitor adherence to health and safety legislation
• Ensure equipment is maintained to company standards

Job Requirements:
The ideal candidate is high energy, outgoing, has strong coaching and leadership skills, and thrives on taking a leading role in building a world class Laser Quest location.
• Minimum 3 – 5 years management in restaurant, retail, service or entertainment industry
• College or university degree (or equivalent work experience)
• Community involvement
• Exceptional customer service
• Basic computer skills
• Able to work days, nights and weekends

Benefits:
• Competitive base salary
• “Top Line” monthly bonus, plus a long service bonus
• Three weeks paid vacation
• RRSP Program with company match
• Confidential Employee Assistance Program (EAP)
• Medical, dental and vision, STD & LTD, life Insurance, and AD&D
• Formal training programs
• 5 day work week

We are an equal opportunity employer. We thank all applicants in advance but only those to be interviewed will be contacted.

For more information, please visit our web site
 
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