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Store Manager - Toronto
| Location: | Various, Toronto, Ontario, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 16th Sep 2008 |
| Closing Date: | 1st Jan 2008 |
| Posted By: | Starbucks Coffee Canada |
| Details: | |
| Store Manager - Toronto This could be just the place for your career in retail management to start. As a Store Manager, your Starbucks will be an important part of the local community. You’ll help your store partners make connections with the customers they’ll see every day. You’ll have your hands on your store’s operations, including staffing, customer satisfaction, product quality, financial performance, security and safety. Best of all, you’ll be leading a team of great people committed to creating a welcoming environment. Starbucks is consistently rated as a great place to work, and the people here love what they do. Want to learn more from our employees about retail careers at Starbucks - visit our website to watch videos from our employees: starbucks.com/careers The first thing people love about working at Starbucks is something you feel the moment you walk into one of our coffee shops: a warm sense of welcome created by others who genuinely enjoy what they do. But this great atmosphere is only one of the benefits of a career at Starbucks. There’s also the opportunity for career growth that comes with a quickly expanding company. And a job at Starbucks can also come with a RRSP savings program, stock options, health benefits and eligibility for tuition reimbursement for working as little as 20 hours a week. And the coffee is really good here too. Responsibilities and essential job functions include but are not limited to the following: • Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together: • Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team. • Displays a “customer comes first” attitude by training and holding partners accountable for delivering legendary customer service. • Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. • Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. • Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations. • Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals. • Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results: • Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements. • Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations. • Business Requirements - Providing functional expertise and executing functional responsibilities: • Ensures adherence to applicable wage and hour laws for nonexempt partners and minors. • Solicits customer feedback to understand customer needs and the needs of the local community. • Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. • Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food & Beverage, Coffee, and Retail Implementation departments. • Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance. • Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams: • Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance. Manages ongoing partner performance using performance management. Qualifications Progressively responsible retail experience (3 years) Supervision (1 year) Experience analyzing financial reports Education College degree in business or a closely related field may substitute for a portion of the required experience High school or GED Some Physical Requirements can be obtained should we move forward with your resume All of this is why we’re consistently rated by FORTUNE magazine as one of the 100 Best Companies to Work For. Sound intriguing? Then apply today. Please reference this posting on AllOntarioJobs when you are speaking to our recruiters. | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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