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Bilingual (french, english) Client Services Consultant; Creditor Insurance # 75669 (Mississauga)
| Location: | Mississauga, Ontario, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 16th Aug 2007 |
| Closing Date: | 13th Sep 2007 |
| Posted By: | RBC Financial Group |
| Details: | |
| Bilingual (french, english) Client Services Consultant; Creditor Insurance # 75669 (Mississauga) Creditor Insurance Client Service Representatives deliver our ultimate client experience by providing professional, attentive and accurate Creditor services to our customers. In addition, Client Service Representatives respond to customers by providing information, understanding their needs, offering value-added solutions, opportunity spotting, and by taking accountability for the resolution of customer concerns. Our Creditor Insurance group is responsible for services dealing with insurance covering minimum monthly payments for credit products such as loans, mortgages, credit lines, etc. in the case of disability or death. Client Service Representatives job duties are divided between speaking with clients over the phone to assist them through the application process, as well as processing Creditor Insurance claims. Successful candidates must be fully bilingual (English/French). Working within an inbound contact centre environment the hours of operation are 8am to 8pm Monday to Friday. We are looking for candidates that are fully flexible to work a variety of shifts within these hours based on the needs of the business. Key activities include ensuring accuracy and completeness of information. Customer contact responsibilities include call and email handling (incoming/outgoing) for both internal and external customers. You will provide knowledgeable and accurate information on Creditor products and services and apply a continuous-improvement approach to meeting internal and external customer care levels. Apply online at www.rbc.com/uniquecareers position # 75669 | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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